eq98 believes that online gaming should always be fun, controlled, and safe. We are fully committed to responsible gaming across Pakistan — giving every player the tools, knowledge, and support they need to keep their gaming experience positive. From deposit limits to self-exclusion, we have got you covered.
At eq98, responsible gaming is not just a policy on paper — it is a core part of how we operate. We genuinely want every player in Pakistan, whether in Karachi, Lahore, Islamabad, or Faisalabad, to enjoy our cricket betting, live casino, and slot games in a healthy, sustainable way.
Gambling is entertainment. It should never be seen as a way to make money, solve financial problems, or escape daily stress. When gaming stops being fun, it is time to pause — and eq98 is here to help you do exactly that.
Our platform is built with a full suite of responsible gaming tools that put you in control. Set your own deposit limits in PKR, activate cooling-off periods, or request a full self-exclusion — all from your account dashboard with no questions asked.
We work in line with international gaming licence standards and partner with recognised problem gambling support organisations to ensure that help is always within reach for any player who needs it.
International Licence Commitment: eq98 operates under an international gaming licence that mandates responsible gaming protocols, player fund protection, and age verification as non-negotiable requirements.
Set daily, weekly, or monthly deposit limits in PKR directly from your eq98 account settings. Once set, limits can only be reduced immediately — increases take 7 days to activate, giving you time to reconsider.
Choose how long you want each gaming session to last. eq98 will alert you when you approach your chosen time limit and automatically end the session when it expires, keeping your play in check.
Receive periodic pop-up reminders showing exactly how long you have been playing and your net balance for the session. A quick reality check goes a long way toward keeping your gaming perspective healthy.
Request a self-exclusion period of 1 month, 6 months, 1 year, or permanent exclusion. During exclusion, your account is fully suspended — no login, no deposits, no promotional emails. Your wellbeing comes first.
Take a short break without fully excluding yourself. Activate a cooling-off period of 24 hours, 48 hours, or up to 7 days — your account is paused and you can return refreshed when the period ends.
Cap the maximum amount you are willing to lose over a chosen time period in PKR. When you reach your loss limit, eq98 will prevent further play until the period resets — protecting your bankroll automatically.
eq98 enforces a strict minimum age policy across our entire platform. Underage gambling is illegal, harmful, and something we take a zero-tolerance approach to at all times.
Mandatory KYC: Every eq98 account requires identity verification (KYC) before withdrawals are processed. This includes submitting a valid CNIC or passport. We use third-party verification services to confirm age and identity for every registered player across Pakistan.
Protect Young People at Home: If you share a device with family members, we strongly recommend using parental control software to restrict access to online gambling content. Keep your eq98 login credentials private and never share your account details with anyone under 21.
Registration Age Check
You must enter your date of birth during sign-up. The system automatically blocks registrations from individuals who do not meet the 21+ threshold.
Document Verification
A valid CNIC, passport, or driving licence must be submitted for KYC. The date of birth on the document is cross-checked against the registered account details.
Withdrawal Holds
No withdrawal is processed until full age and identity verification is complete. Unverified accounts cannot access their funds regardless of balance size.
Suspicious Activity Reviews
Our compliance team monitors accounts for patterns that may suggest underage access, including unusual playing times, erratic wagering behaviour, or failed verification attempts.
Immediate Suspension
Any account confirmed to belong to a person under 21 is immediately and permanently suspended, with no right of appeal. This policy is absolute with zero exceptions made.
Gambling becomes a problem when it negatively affects your finances, relationships, mental health, or daily life. Recognising the signs early makes all the difference. If any of the following sound familiar, please reach out for help.
Chasing Losses
Placing larger and larger bets to try to win back money you have lost. This is one of the clearest early indicators of problem gambling behaviour.
Gambling With Money You Cannot Afford to Lose
Using rent money, savings, loan funds, or money meant for bills and essential expenses to fund your gambling activity on eq98 or any other platform.
Hiding Your Gambling
Lying to family members, friends, or colleagues in Karachi, Lahore, or elsewhere about how much time or money you spend gambling online.
Inability to Stop
Repeatedly trying to cut down or stop gambling but finding yourself unable to do so, even when you genuinely want to take a break.
Neglecting Responsibilities
Missing work, neglecting family duties, skipping studies, or ignoring social commitments because of time spent gambling online.
Irritability When Not Gambling
Feeling restless, anxious, irritable, or low when you are not able to access your gambling account — similar to withdrawal symptoms.
Gambling to Escape Problems
Using gambling as a way to temporarily escape feelings of depression, anxiety, stress, loneliness, or other negative emotions rather than addressing the root cause.
Borrowing or Selling to Gamble
Taking loans from friends or family, selling personal items, or taking out credit to fund gambling sessions on the eq98 platform or anywhere else.
Preoccupation With Gambling
Spending large amounts of time thinking about past gambling wins or losses, planning future bets, or researching strategies even when away from the platform.
Escalating Bet Sizes
Needing to gamble with increasingly larger amounts of money — including larger PKR deposits — to achieve the same level of excitement as before.
Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to use our responsible gaming tools or contact our support team for a confidential conversation.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever lied to someone close to you about how much you gamble or how much you have lost?
Have you ever felt that you needed to gamble with more money to get the same feeling of excitement?
Have you ever tried to win back money you lost by immediately placing more bets — commonly known as "chasing losses"?
Has gambling ever caused significant problems in your relationships, work, studies, or financial situation?
Have you ever borrowed money or sold belongings specifically to fund gambling activity?
Do you find it difficult to walk away from a gambling session even when you know you should stop?
Have you ever used gambling as a way to escape from stress, anxiety, depression, or personal problems?
If you answered yes to 3 or more questions: Please consider activating our self-exclusion tool, setting deposit limits, or speaking confidentially with our 24/7 support team. Recognising the issue is the first and most important step. You are not alone, and help is available right now.
All responsible gaming tools on eq98 are available around the clock and take effect immediately. Here is how to activate them from your account:
Need help activating any tool? Our 24/7 support team is available via live chat and WhatsApp to walk you through setting up any responsible gaming control on your eq98 account. There is no judgement — only support.
Log In to Your eq98 Account
Visit the eq98 platform and sign in using your registered credentials. All responsible gaming settings are housed within your personal account dashboard.
Navigate to Account Settings
Click on your profile icon in the top corner and select "Account Settings" from the dropdown menu to access the full range of account management options.
Open the Responsible Gaming Section
Within Account Settings, locate the dedicated "Responsible Gaming" tab. All player protection tools are organised here in one place for ease of access.
Choose and Activate Your Limits
Select from deposit limits, loss limits, session time limits, reality checks, cooling-off periods, or full self-exclusion. Set your preferred values in PKR and confirm your selection.
Confirm and Save Your Settings
Restrictions take effect immediately. Limit reductions apply right away. Limit increases have a mandatory 7-day cooling period before activation — by design, to protect you.
Self-Exclusion Is Immediate and Final
If you request self-exclusion, your account is locked instantly. You will not be able to log in, deposit, or play for the full duration you selected. Minimum exclusion is 30 days with no early reversal.
Whether you enjoy PSL cricket betting, slot games, or live casino, these practical habits will help keep your eq98 experience enjoyable and within healthy boundaries.
Decide exactly how much PKR you are comfortable spending before you open the eq98 platform. Treat this as your entertainment budget for the week — once it is gone, stop. Never go over it no matter what.
It is easy to lose track of time when you are enjoying a cricket match or a slot session. Set a phone alarm before you start, and use eq98's built-in session time limits to make sure you never play longer than you intended.
Gambling is a form of entertainment. The house always has a mathematical edge. Never rely on eq98 or any gambling platform as a source of regular income or as a solution to financial difficulties.
Step away from the screen regularly. Go for a walk around Lahore's parks, have a chai break, or spend time with family. Regular breaks keep your perspective clear and your gaming decisions rational.
Avoid gambling when you are stressed, emotionally low, or under financial pressure. Decisions made in these states are rarely good ones. Wait until you are in a calm, clear headspace before visiting the eq98 platform.
Never share your eq98 login details with anyone, especially family members or friends under 21. Use a strong, unique password and enable two-factor authentication to keep your account fully protected at all times.
If you or someone you know is struggling with problem gambling, please reach out. Our team is here 24/7, and there are professional resources available across Pakistan to provide confidential support.
Our trained responsible gaming support agents are available 24 hours a day, 7 days a week via live chat on the eq98 platform. All conversations are completely confidential. No judgement, just genuine support for every player in Pakistan.
Prefer messaging? Reach our support team directly through WhatsApp at any time of day or night. Whether you need to activate self-exclusion urgently or just want to talk through your options, we respond quickly and with care.
For non-urgent responsible gaming queries, reach our dedicated player welfare team by email. Contact us at support@eq98.org and we will respond within a few hours with practical guidance and next steps.
International Responsible Gaming Resources: eq98 recommends players seek support from internationally recognised problem gambling organisations such as Gamblers Anonymous and GamCare, both of which offer online resources and helplines accessible from Pakistan. These organisations provide free, confidential advice for individuals and their families who are affected by problem gambling.
eq98 is Pakistan's most trusted online casino and sports betting platform. We are committed to keeping your experience safe, fair, and fun. Set your limits today and enjoy cricket betting, live casino, and slots the right way.